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Customer Service
With every single one of our customers receiving a dedicated account manager, we're committed to identifying and delivering the right solutions to make your life easier.
Economic unpredictability, the increasing demand for cost efficiency and the pivot toward sustainability can make the future uncertain for businesses and their fleets. With the right guidance from VWFS | Fleet’s Consultancy team, you can be confident in navigating these challenges.
Whether you fund your vehicles through us or another provider, our dedicated fleet consultants and experienced account managers are here to provide not just constructive advice, but to help you drive your fleet forward with the execution of recommended proposals and solutions.
Our fleet consultants guide customers through our robust consultancy framework, which has been designed to give maximum flexibility.
Here we can start to define scope, set objectives and establish timelines.
We’ll present our findings back to you in a clear, concise and digestible format.
Developing, reviewing and agreeing an action plan with clearly defined deliverables.
Building engagement, agreement and commitment across your business.
We will also help you to validate and communicate success with key stakeholders.
By engaging with our fleet consultants, you can be confident that you will benefit from all the information you need to support the management and development of your fleet:
Whatever stage of your electric vehicle journey, our fully accredited team of EV fleet consultants can help with advice on funding, charging, government grants or just finding the right model for your fleet’s needs.
So that we can give you the very best advice, all of our consultants are Galileo accredited – the Galileo Master Certificate (GMC) is an internationally recognised award achieved by completing a number of Renewable Energy Institute training courses.
We’ll work with you to help:
Our consultants will help you make decisions that dive much deeper into your fleet costs and advise you on projected cost savings.
Driving towards your business’ net-zero targets while looking after the bottom line can be overwhelming. Our dedicated fleet consultants and experienced account managers are here to provide constructive advice, analysis and recommendations to help your fleet operate to its full potential.